Privacy Policy 

Purpose
Telo Design [https://telodesign.com/] (hereinafter “Telo” “we,” “our,” “us”) is committed to protecting your privacy and maintaining a quality online experience for our website viewers. This Privacy Policy explains how we collect, handle, store, and protect personal information about you as a visitor and/or user of our website; how we may use that personal information; your rights in relation to your personal information; and how you can contact us and supervisory authorities in the event you have questions about how we handle your personal information.

Privacy Policy Consent
Please read this Privacy Policy carefully and in its entirety before using our website, https://telodesign.com/. This Privacy Policy tells you how we protect and use information that we gather through this website based in the United States. The website and this Privacy Policy are intended for a United States audience.  
By using this website, you as a visitor and/or user of our website, agree to the most recent version of the Privacy Policy, which will be posted on our website. Please read our Terms of Use to understand the general rules about your use of this website. Your access and/or use of our website, products, and/or services and any information that you contribute or provide to us constitutes your voluntary acceptance to be bound by this Privacy Policy and the Terms of Use whether you have read it or have had the opportunity to read it, and have chosen not to. 

Personal Information We Collect
Telo does not collect any personally identifiable information from you (e.g. name, address, telephone number, e-mail address) unless you voluntarily choose to submit or otherwise disclose such information to us, including information submitted or disclosed by mail, telephone, fax, or electronically, including by using the website to complete an e-mail message to us or filling out a contact form. The personal information we may collect directly from you as a result of your voluntary actions consists of the following:
 •Name and contact data, such as, first and last name, email address, postal address, phone number, and other similar contact data;and 
 •Comments, feedback, questions and other information you provide to us.

We automatically collect personal information when you:
 •Visit, interact with, or use our website;
 •Access, use, or download content from us; and
 •Open emails or click links in emails from us.

Health Information
Telo is not seeking any personal health information about you and you should not enter such information on this website or by email. To the extent that you inadvertently provide personal health information, Telo will protect and maintain that information as set forth in this Privacy Policy.  

How We Keep and Use the Information You Provide/Lawful Basis
By entering your contact information and/or by sending us an email you are consenting to Telo storing your personal information and to contact you.  
All of the personal information we process is provided to us directly by you to:
 •Respond to your requests, inquiries, comments and concerns; 
 •Contact you with information that might be of interest to you regarding Telo and/or its products; and
 •Send marketing emails.
We also process personal information to: 
 •Inform you of updates on our product and business;
 •Help us address problems with and improve our website; 
 •Help us address problems with and improve our products;
 •Protect the security and integrity of our website; 
 •Protect our rights or property;
 •For our legitimate interests; 
 •Comply with a law or regulation, court order or other legal process; and 
 •Contact you for other business reasons, if necessary. 

Do we share your Personal Information with Third Parties?
We will not share your personal information collected from this website with an unrelated third-party without your permission, except as otherwise provided for in this Privacy Policy.  
We have not sold or transferred your Personal Information in the last 12 months and we will not sell or transfer your Personal Information without notifying you pursuant to the terms of this Privacy Policy.  
We may transfer your personal information to a third party in the event of a bankruptcy, dissolution, merger, sale, acquisition, or change of control.
We may transfer your personal information to a third party if we need to comply with our legal obligations, resolve disputes, and/or enforce our agreements. We may be legally compelled to release your personal information in response to a search warrant, subpoena, court order, civil investigative demand, government request for information, law, rule, or regulation.
We reserve the right at all times to monitor, review, retain, and/or disclose any information to satisfy any applicable law, regulation, legal process, or governmental request, or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity.    
We may also disclose your personal information to third parties if we feel the disclosure is necessary to:
 •protect our rights and/or property
 •protect someone’s health, safety or welfare
 •enforce this Privacy Policy and any other rules about your use of this website

Use of Cookies

“Cookies” are small text files that are placed on a computer or other device and used to identify the user or device and to collect information when you visit a website. 
We use absolutely necessary cookies, which allow you to move around our website and use its features. We also use performance cookies for advertising goals and data insights about our customer’s online behavior regarding our site and products. We use Google Analytics and Facebook Pixel. 
You can disable cookies through your web browser’s settings, but disabling this function may diminish your experience on our website as some features may not work as intended. To learn more about cookies and how to manage them, visit internetcookies.org

Children’s Online Privacy Protection Act (COPPA)
This website and any products and services offered herein are not intended for persons under the age of 18. By making this site available to the public, we do not intend to solicit personal information from individuals under the age of 18 years. 
We prohibit children under the age of 18 from using any and all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. If you are under the age of 18, please do not provide any personal information about yourself to us and contact your parent or guardian to have them obtain any information you seek from this website.  
A child’s parent or guardian should contact us if we have inadvertently collected any information or content from that child without the parent or guardian’s authorization, so that we may delete that information from our records.

CAN-SPAM Act of 2003

We have taken the necessary steps to ensure that we are in compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003 and will not send misleading information. 

“Do Not Track” (DNT) Signals
Some browsers transmit Do Not Track (DNT) signals to websites. 
Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers. 

How the Information is Shared and Stored
Depending on how you interact with us, we share information with our third-party service providers, agents and representatives, including, but not limited to, eCommerce platform providers, payment processing providers, email service providers, IT service providers, security and software service providers, in order to process the information as necessary to complete a transaction, fulfill your request, or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
meet any applicable law, regulation, legal process or other legal obligation;
 •detect, investigate and help prevent security, fraud or technical issues; and/or
 •protect the rights, property, or safety of Telo, our users, employees or others.
 •Our current third-party service providers include:

 •MailChimp- Email Marketing
 •Google Analytics- Data Visualization
 •Showit- Website Design 
 •Facebook- Social Media and Community Engagement
 •Instagram- Social Media and Community Engagement
 •Linkedin- Social Media and Community Engagement

Information Retention
We retain your personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, to fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements, or until such time as you let us know you would like for us to delete it or unsubscribe from our marketing contacts.
To determine how long we will retain your personal information, we will consider the amount, nature and sensitivity of the information that you provide to us, the potential risk of harm that unauthorized use or disclosure of your personal information, the purposes for which we use your personal information and whether we can achieve those purposes through other means and applicable legal requirements.  

Information Protection and Security 
Unfortunately, no data transmission over the internet can be guaranteed to be 100 percent secure. As a result, while we take actions to protect your personal information, Telo cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Telo will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. However, once we receive your transmission, we make reasonable efforts to protect that information.  
Our website uses commercially acceptable security measures to prevent your personal information from being lost, used or accessed in an unauthorized way. We use a Secure Sockets Layer (SSL) certificate and never transmit your credit card information via email. If you receive an email from us that appears to be a request for personal information, do not respond because it may be a phishing scam designed to steal your personal information.
We cannot guarantee that your personal information will always be secure. Should there be a data breach, we will notify you when we are legally required to do so. 

Your Rights to Control Your Information 

You can unsubscribe from our e-newsletters or updates at any time through the unsubscribe links found in the communications you receive from us.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

The CCPA provides Californian residents with the following rights with respect to their personal information:
 •Right to request disclosure: to know the personal information collected about you and the purpose for its collection.
 •Right to request a copy: to make a personal information request twice in a given 12-month period
 •Right to deletion: to have your personal information deleted upon a verifiable request.
 •Right to say “no” to sale: to opt out of the sale of your personal information.
 •Right to not be discriminated against: the right to equal service and price even if you exercise your rights under the CCPA.

In the last 12 months, we have collected the following categories of personal information: 
 •Identifiers: Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, age, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers
 •Customer records information: Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit or debit card number, other financial information, medical information, health insurance information
 •Biometric information: Hair color, eye color, fingerprints, height, retina scans, facial recognition, voice, and other biometric data
 •Internet or other electronic network activity information: Browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement
 •Geolocation data
 •Inferences

For more details about the personal information we collect, see the Personal Information We Collect section above. We use this personal information for business and commercial purposes as described in the How We Keep and Use the Information You Provide/Lawful Basis section above. We do not share this personal information with third parties.
If you are covered by the CCPA and would like to make a personal information request, see the Contact Us section below. We will respond within 45 days of receiving the request provided that we are able to verify your identity.

GENERAL DATA PROTECTION REGULATION (GDPR)

This website is intended for use by persons residing in the United States. However, if you are covered by the GDPR, you have the following rights under European laws, and may have similar rights under the laws of other countries:
 •Right of access: to make a written request for access to and a copy of your personal information
 •Right to rectification: to have your inaccurate personal information corrected or removed
 •Right to erasure ('right to be forgotten'): to have your personal information erased
 •Right to restriction of processing: to limit the purposes that your personal information may be used for
 •Right to object: to object to the processing of your personal information in cases where our processing is based on direct marketing, processing for scientific/historical research and statistics, legitimate interest processing, and processing in regards to the performance of a public interest or official authority task
 •Right to data portability: to have your personal information transferred to you or a third party in machine-readable format
 •Right to withdraw consent: to withdraw your consent that we handle your personal information at any time. The withdrawal of your consent shall not affect the lawfulness of processing based on your consent before its withdrawal

These rights are not absolute and they do not always apply in all cases. We will honor your rights under applicable data protection laws.

Use and Transfer of Your Information Out of the European Economic Area (EEA)

This website is operated in the United States and the third parties with whom we might share your personal information (as explained above) are also located in the United States or other countries located outside the European Economic Area. 
If you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer. 

Filing a Complaint
If you are covered by the GDPR, and you are not content with how we manage your personal information, you may lodge a complaint with a supervisory authority in the European Union (or European Economic Area) state where you are a resident, work, or where the alleged infringement of data protection laws took place.

Contact Us

If you would like to “opt out” or have any questions, comments, complaints, or suggestions in relation to data protection or this Privacy Policy, or any other concerns about the way in which we process information about you or you wish to delete or change your personal information in our records, please contact us by email at info@telodesign.com.
Please be sure to specify which right you want to exercise and provide us with enough information to verify your identity. If we cannot verify your identity, we may not be able to fulfill your request.

Changes to this Privacy Notice 
This policy is effective as of October, 2021. We may change, modify, or update this Privacy Policy at any time and will notify you of any such changes by a prominent notice displayed on our website and updating the effective date of our Privacy Policy and/or by email (if you have provided your email to us). We recommend that you check the Privacy Policy when you visit our website to be sure that you are aware of our most current policy.